Refund and Returns Policy

Return Policy:

• You have the right to return your order within 14 days of receipt for a full refund.
• To be eligible for a return, the product must be unused, undamaged, and in its original packaging.

Return Procedure:

1. Contact our customer service at info@almerf.com within 14 days of receipt to initiate your return request.
2. Carefully package the product and include your order number and contact information.
3. Send the package to our return address, which you will receive from our customer service.

Refunds:

• Once we receive and inspect your return, we will send you an email to confirm receipt of the returned item.
• If your return is approved, your refund will be processed, and a credit will be automatically applied to your original payment method within 7-10 business days.

Exchanges:

• If you wish to exchange a product, please contact our customer service within 14 days of receipt. Exchanges are subject to availability.

Defective or Damaged Products:

• If you receive a defective or damaged product, please contact our customer service immediately with photos of the defective or damaged item. We will ensure you receive a replacement or refund.

Return Shipping Costs:

• Return shipping costs are the responsibility of the customer unless the product was received as defective or damaged.